Taking some prompts from Boyd-MacMillan and blending them with my own thoughts, here are a few comments to prompt our thoughts on what to do when listeners aren’t satisfied:
9. Know your own inner landscape. We all have emotional baggage buried inside. Criticism has a unique ability to slip through, stir up a deep wound and create inner turmoil. It’s good to know what is going on inside, otherwise we end up taking a beating from external and internal foes.
10. Whatever the justification for the criticism, make sure it improves your preaching! While it may come in a package of intemperate rudeness, there may be a kernel of truth somewhere in there that will help you. Don’t shrug off all criticism, for a sensitive spirit is critical to effective preaching. However, be sure to have strategies in place so that rocket-propelled criticism grenades fired by immature or overly upset or “you touched a raw nerve” listeners do not take you out of the spiritual battle of ministry.
That’s not a complete list, but perhaps something is helpful there. What would you add?