No post on here today, just a link to the Cor Deo blog where I have offered some thoughts on the importance of Easter. Click here to see the post.
Religion
The Friday Finish for the Feedback Fiesta
Since we’ve been thinking feedback all week, why not finish the week with one more post? We’ve thought about questions to ask others, we’ve pondered the value of feedback others offer unasked, and we’ve thought about some key ingredients in the unrequested feedback of greater significance. The week can’t end without a couple more nudges that I’ve made before. You can improve your preaching by engaging in your own feedback too!
1. Prayerful Evaluation. Ask God what He thought of your message. Process in His presence. He cares more about your preaching than you do, and I’m sure He’d be glad to be your main preaching coach. We can be so quick to pray about a sermon before we preach it, but say almost nothing afterwards. Almost as if we want God’s help to do our thing well. What about saying thank you? What about asking Him what was going on in your own heart? What about asking Him to nudge you in better directions? What about processing the feedback received in His presence?
2. Audio Evaluation. I tend to listen through my messages as I prepare them for the archive. I get to spot the bits that didn’t come across so clearly, or the moments when pause could have been better used, or the moments when my description was lacking in colour, or whatever. It is worth listening to yourself because you are the only person who knows what you were planning to say after all the study and preparation.
3. Video Evaluation. I mention this periodically, but it’s worth the nudge. If you watch yourself preach on video, it will improve your preaching. Don’t need to do it every week. But now and then. You will spot things nobody has yet had the guts to mention to you! You will realize that you are actually looking at your notes 72% of the time. You will spot that you aren’t smiling as much as you think you are. You will see some very effective gesturing (as well as some backward gestures). You will be glad you did it. Promise.
Genuinely Realistic Worthwhile Feedback
After a couple of days of essentially suggesting we shouldn’t put too much stock in feedback that comes over a handshake, I want to suggest that there are some really helpful bits of input that can come without us requesting it. Just as we need to learn to discern the generally worthless, let’s also grow in our sensitivity to the genuine and worthwhile input. Several ingredients tend to go into helpful input:
1. Time. When someone speaks to you about a message and there is time involved, then you should put more stock in the feedback. The time might be delay before speaking to you. “The message you preached two weeks ago has really been on my heart…” keep listening and see what you can learn from this interaction. “The message you preached last year on X really changed my life, here’s how…” keep listening and thank the Lord for genuine encouragement.
Or the time ingredient may be the length of conversation. Even though it happens right after church, if someone wants to talk for a few minutes about the message, then perhaps they aren’t just being polite. They may be socially uncomfortable and struggling to get away from you, but hopefully you are socially aware enough to discern the difference. If there is time in a conversation, then generally that means there is something beyond the polite being said. This could be encouraging/affirming, or it could be constructive/helpful – be alert, welcoming and responsive to both.
2. Thought. If someone has put thought into what they are saying, then you should put more thought into processing it. A from the hip comment may speak more truth than it knows, but often it can pass us by without anything being lost. But a thoughtful comment, an interaction about the message that has been thought through, this is the stuff of potential when it comes to getting constructive feedback. Without straying into the pursuit of praise, you can probe with a question or two when someone is obviously and genuinely thinking about a message. “What was it that stood out to you?” or “What would you say was the main point of that message?” These aren’t questions to ask all, but they may be helpful with some.
3. Insight. Sometimes somebody can make a very brief, yet very insightful comment. If you sense a rabbi, a jedi knight, or a wise sage has just said something, be sure to lock the thought away for further pensive perusal. Not every quick comment should be quickly dismissed. Sometimes the value of these comments only come out through prayer and meditation.
May God give us the wisdom to discern the difference between most comments and helpful comments, and may He give us the courage and humility to take onboard that which is helpful in all.
Generally Relatively Worthless Feedback – Part 2
Yesterday I began this post on the less constructive kind of feedback we will get week in and week out (and without our requesting it). The post-meeting handshake feedback tends to border on the meaningless as far as constructive input is concerned (although massively meaningful in terms of relationships, which are worth much more than your pursuit of improvement).
We thought about the polite comment, and suggested that you don’t build a sense of the great importance of your ministry on this kind of comment (remember, there were millions of people who chose not to be there to hear you, and some who were probably chose to mentally join the millions!)
We thought about the extreme comment, noting that either extreme praise or extreme attack tend not to be the most constructive help as you seek to improve your preaching! Two more:
3. The no comment. These are hard to read too. Is the person saying nothing or avoiding you because they are deeply challenged and convicted, or because they are livid (with good reason or otherwise), or because they aren’t sure how to do the polite thing since you were so offensive, or because they need time to process more deeply, or because they are socially uncomfortable. Some of these could be really helpful sources of feedback, but you may not even realize the connection wasn’t made.
4. The misunderstandable comment. “That was so deep!” should be interpreted as “that was completely over my head.” The “thanks for your hard work preparing” might mean “shame it came across without evidence that you’d really mastered or been mastered by the text.” “You certainly put a new spin on things!” could well mean “I don’t know of any good Bible scholar, church leader or theologian who would quite see it that way,” or even “if I weren’t so gracious I’d declare you a heretic, have you thought of starting your own cult?” And I shouldn’t miss this one: “What a feast of Scripture!” could well mean, “that felt like an accidental explosion in a concordance factory, my goodness, I couldn’t keep up with your obsessive compulsive cross-referencing!” Be careful you don’t misunderstand the thoroughly misunderstandable comments that may be some of your most insightful feedback!
After preaching we tend to be vulnerable and perhaps not in the best place to carefully process the feedback that comes our way. It is good to pray through everything people say and ask God to help us discern what is helpful, what is simply politeness in action, and what is from the enemy. But if we want constructive feedback, that usually takes an effort on our part. Having said that, tomorrow I will consider one other channel of feedback that generally is more helpful than what I have described in these posts!
Generally Relatively Worthless Feedback
Yesterday I listed some questions we might use to pursue meaningful and constructive feedback on our preaching. In most walks of life a combination of feedback, objectively measured results and supervisor evaluations are the norm. Preaching is one of the few avenues in which helpful feedback is an optional luxury (athough many may be giving great feedback, just not to you; and the results are objectively measurable; albeit not entirely in the present; and the greatest of all supervisor evaluations is coming for us all). But there is a cheap shortcut to getting feedback, and it is generally worthless.
Post-meeting handshake feedback is part of the package of ministry. Tempting as it may be to hide in a study and pray, you have to interact with folks in case the odd one here and there actually wants to talk and there might be a deeply meaningful conversation. That said, the majority of what comes with a handshake should be graciously accepted, without any delusions of having really received feedback on your preaching.
I think there are several categories worth pondering:
1. The polite comment. If someone gives you a cake, you say thank you. If someone give you a ride, you say thank you. If someone does anything for you, you say thank you. If someone preaches a sermon for you, you say thank you. And, since you are shaking hands at the time, you probably add another comment too since human interaction seems to require it. Perhaps “thank you for the message,” or “thank you for preaching,” or “really appreciate you coming,” or “that’s given us a lot to think about,” etc. I’m convinced there are some preachers who have built a lifetime’s ministry on this category of feedback without ever realizing that it is bordering on meaningless as far as constructive value is concerned. People don’t tend to say, “thanks for preaching, your second point was unclear and I found your repetitive sword fighting gesture a bit distracting.” You have to pursue that kind of helpful feedback.
2. The extreme comment. Some people are just polite. Let’s face it, some people are just rude. Or socially uncomfortable in the other direction. They don’t know how to turn on the tap and get an appropriate flow of gratitude or critique. Instead they always give a firehose blast and you aren’t helped much either way – “that was the worst thing I ever heard” or “that was the best message I ever heard” are both a bit hard to process.
Tomorrow I will add a couple more to finish this list. Hopefully we can see that there is a world of difference between handshake comments and sought-after, permission-given, constructively thought through feedback.
Feedback Questions
Peter, who comments on the site frequently, asked what questions to use when requesting feedback on his preaching.
The challenge with getting feedback from others is that typically they are not trained in homiletics. Let me be clear, this is both a positive and a negative. But as far as pursuing feedback is concerned, you need to ask clear and answerable questions. Complicated feedback forms are the staple diet of homiletics profs, but simple questions are worth their weight in gold.
Question 1 – Given that every oral communication situation demands an inherent unity of the presenter, did the speaker effectively engage with the single proposition of the text once the text is distilled using good hermeneutical principles? Ok, just joking. This is a horrible question. Long, hard to decipher, actually only requires a single word answer, yet at the same time touches on several elements of preaching. Let’s try again:
Engaging? Did the preacher make you want to listen? How? – This is often the missing question on feedback forms I have seen. It is possible to be biblically faithful, organizationally clear and personally relevant, yet to be completely unengaging.
Biblically sound? Did you have the feeling that the preacher handled the Bible passage properly? – Might seem strange to use the word “feel” in a question on biblical accuracy, but for most listeners, that’s all they have to go by!
Clear? Was the message easy to follow? Why? – This points the listener to issues of organizational clarity, as well as allowing for comments on vocal clarity, and whether they knew where you were in the text.
Interesting? Did the passage and the message feel interesting to you? – It is a sin to bore people with the Bible, so you might as well find out if you did or not!
Connecting or Distracting? Did the preacher’s delivery help you connect or was it distracting? How? – You need to give people permission to tell you that you keep picking your ear, or moving like a robot, or shuffling your feet, etc. Furthermore you may think that your eye contact is great, but they may tell you that you’re always looking at your notes!
You may find that you need to add prompts for each question (i.e. for the last one you could add – eye contact, gestures, movement, distracting habits, etc.) But then you are heading toward one of those complicated forms that only preaching teachers can really fill in!
And if you want the most challenging feedback of all? Add this question:
Please write down the main idea of the message…
Preaching Truth in a Milieu of Relativism
As the years pass by, the demographic make-up of our congregations is changing. The adult congregation has a diminishing proportion of those raised in a culture aware of objective truth. The increasing proportion is now coming from a no-absolutes, no need for coherent worldviews, no objectively knowable truth kind of a mindset.
At other times I have reminded people of the positives that are coming from a “postmodern” culture – positives in the sense of opportunities. After all, if people are hungry for authentic community and relationships, then we should be rolling up our sleeves at the opportunity. Nevertheless, there are negatives that are increasingly prevalent in our churches.
It is increasingly common to find people who will listen to truth and affirm it, yet will be resistant to any critique of other “truths.” After all, so the logic goes, if a good person can come to another conclusion when they look at the evidence, then you cannot critique their view, it must be equally valid. And, after all, surely the important thing is that we all get on with each other and pursue harmony at all costs. Thankfully such logic doesn’t hold sway in our criminal courts yet, but as preachers we must be alert to it.
To make a subjective measure of spiritual authority the objective standard for accepting a view will open us up to all sorts of confusion. After all, if the standard used by some be followed through, then “nice” Christian-raised Bible readers would include leaders of cults, as well as every possible wing of Christendom.
So what do we do as preachers? I suppose the temptation is to rant. First at the heretics, then at the culture, then if we get desperate, at the congregation. Doesn’t seem like the most productive strategy though. Surely we would do better by prayerfully and consistently demonstrating the reality of Truth as a person, and helping people to follow through the consistency of a Christ-given worldview. What we may not achieve with a rant, perhaps we will as people observe and get infected by our clarity in a confusing world. We may not be understood, or see immediate results in the increasingly relativistic congregation, but over time perhaps people will start to see things in a more biblical way.
What do you think? Do you see the creeping relativism of a generation raised in a culture marinaded in the juices of postmodern values? Do you have a strategy for influencing your congregation as you preach so that you aren’t simply appreciated as the weekly purveyor of healthy myth?
Love Really Does Win
Rob Bell’s book Love Wins is creating a bit of a stir. Check out our guest post over on Cor Deo – click here for Love Really Does Win.





























































